Shipping and delivery
Shipment - and delivery conditions
Final country sales tax will be calculated at checkout. Business customers who provide a valid VAT ID in the shopping cart are exempt from VAT. Likewise, customers from a third country, for example: Switzerland.
We have a processing time of 1-2 days (depending on the request), after which time the order will be shipped. As a rule, our delivery time is 1-3 working days from dispatch. For international shipments, delivery times may vary depending on the destination country.
Delays that occur in customs do not count towards the delivery time/shipping time.
The buyer is responsible for the customs clearance costs/import sales tax.
We are not liable for lost goods that were delivered according to the shipping service provider or for incorrect delivery address information.
Shipping
Shipping in Germany:
€4.90 via DHL with tracking (up to 0.31 kg)
€6.99 via DHL with tracking (from 0.32 kg)
Shipping to Switzerland:
€7.99 by post with tracking (up to 0.31 kg)
€29.99 via DHL with tracking (from 0.32 kg)
Shipping within the EU:
€7.99 by post with tracking (up to 0.31 kg)
14.99 - 19.99 € via DHL with tracking (from 0.32 kg)